Shipping policy

Shipping Policy

ARS Skincare currently ships to Hong Kong SAR only.

Shipping destination

We currently deliver to:

Hong Kong SAR

We do not currently ship to other countries or regions.

Shipping method

We offer:

Free Express Shipping
Estimated transit time: 4 to 8 business days

Order processing

Orders are usually processed within 1 to 3 business days after payment confirmation. Processing times may be longer during high-demand periods, product launches, holidays or unexpected operational delays.

Delivery estimates

Estimated delivery time is 4 to 8 business days after dispatch. Delivery times are estimates only and may vary depending on courier operations, customs, weather, address accuracy or other circumstances outside our control.

Shipping cost

Shipping to Hong Kong SAR is currently free.

Address accuracy

Customers are responsible for providing a complete and accurate shipping address, including apartment, building, district and phone number. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Tracking

When tracking is available, tracking details will be sent by email after the order has been dispatched.

Lost or delayed orders

If your order is significantly delayed, please contact us at arsventuresuk@gmail.com with your order number so we can investigate.

Contact

ARS Skincare
Operated by ARS VENTURES LTD
Email: support@arsskincare.store